Data Privacy Policy

1. Introduction

Fixingup LTD is committed to protecting your privacy. This Data Protection & Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection regulation (UK GDPR) and the Data Protection Act 2018.

The policy applies to anyone who visits or uses our website: https://fixingup.co.uk

2. Data Controller

For the purpose of data protection law, the data controller is:

Fixingup LTD

Email: info@fixingup.co.uk

Address: 34 The Crescent, Milton Keynes MK2 2QD, UK

tel: +44 7482834127

If you have any questions about this policy or how we handle your data, please contact us using the details above.

3. Personal Data We Collect

Fixingup may collect:

Name, email address, phone number, and address/postcode
Enquiry or message details submitted via the website
Technical data such as IP address, browser type, and usage data
Cookie and analytics data

4. How Your Data We Use

We use your personal data to:

Respond to enquiries and provide services
Operate and improve our website
Communicate with users
Meet legal and regulatory obligations

We don’t share your data with third parties and we don’t sell it.

5. Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

6. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. What rights you have over your data

You have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Cookies

We use cookies to ensure the website works properly, analyse usage and improve user experience. You can control cookies via your browser settings.

9. Data Security

We use security measures to protect your personal data.

10. Changes To This Policy

This Policy may be updated from time to time. Any changes, will be posted on this page with “Last Updated”.

11. Contact Us

If you have any questions about this Data Protection & Privacy Policy, please contact us on info@fixingup.co.uk